a record of the individual's achievements, combined in a portfolio and supported by a logbook.

'Customised' teaching-learning programmes - ideally, individualised. They should be capable of use in a range of contexts, including with those unemployed and with responsibility for looking after a family and running a home.

A sensitive use of a well-defined programme targeting prior learning and experience an its converse, lack of any experience.

A good balance of on- and off- the job training.

Trainers and assessors who are accessible to trainee and employer.

A system which raises the status of Key Skills in the eyes of the unemployed, the trainee and the employer.

An appropriate, publicly accepted Key Skills Qualification.

Appropriate funding for the trainee and the training programme.